Attendance drift
Maya
Usually 2× weekly · last visit 16 days ago
04 · Catch silence early
Retention starts before cancellation.
Merivo flags meaningful attendance changes and gives the team a specific human follow-up.
Intro ending
Hannah
Completed 3 of 4 intro classes · no next plan
Milestone
Rob
49th class booked for Friday
This tour uses invented people and figures to show the operating model safely.
Next: End the week knowing what moved.